Ask the Expert

“How do I train my Field Technicians to UPSELL or do Second Segment Work?”

There are limitations that some Field Technicians can NOT do well and that includes selling. Their comfort zone is in doing what they do best, which is within the bounds of the skills that they were trained to do. With that in mind, what I recommend is to take it out from the technician’s hand and let the software talk to the customer instead.

 Find out from the video below The Rest of the Story from the expert, our CEO, Eric Dobbins, on “How to train your Field Technicians on how to UPSELL”

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