Field Service Solution Made Easy!​ Get more work done with your current workforce.

Field Service Solution

15% or more of your Service Department
payroll may be wasted

Equipment Field Service companies who still operate on paper or manual processes pay more than they should.

This is where Field Service Applications can help!

Save time and money while making work easier for everyone.

Focus on First Time Fix

An increase in 5% of FTF can net to a total of $1, 000,000.00

streamline workflows

Put an End to Paperwork

No more lost, missing, or incomplete paperwork.

take manual processes mobile

Wow Demanding Customers

Constantly wow your demanding customers the way they should be.

eliminate messy paperwork

Optimize Your Whole Service Chain

Support not only your customers but as well as the Service and other departments

integrate to business system

Seamless Integration With Your Business System

Our platform integrates with easily with almost all business system.

Have All Techs Consistently
Up-selling

We suggest up-sells so your technician does not have to.

At UR-Designs we know that you want to be a successful leader.

To do that, you need to continuously find innovative ways to increase your employee’s efficiency and reduce their wasted time. The problem is you're running out of ideas which makes you feel like you are failing and becoming a bad leader. We believe no leader should feel that way.

We understand how hard it is to find innovative ways to improve operational efficiency without adding additional work which is why we provide field service application that helps your employees do more in less time.

  1. Together we find an area where you can save time.
  2. We can teach you how to use our applications to save time.
  3. You then simply use the time saved to do something that was not getting done.

Then just repeat the process, again and again, until there is no wasted time to be found.

So, set a meeting today! Stop wasting your employees’ time and be the visionary leader we all know you are.

Technicians love it after they understand what it does for them. They get so much more that just removal of paper. Even techs with little computer skills will surprise you how they take to it and use it all day long.

They get ownership of their:  WIP and Parts in their Van. Also visibility to things they never had like Warehouse and Consignment Stock levels as well as their Teammates’ Van inventories, access to the history of all units in their respective territories, visibility to warranty on a Unit with start and expiration dates. And so much more… 

That may be the case but if your numbers are great without Mobile, imagine where that can go with Mobile. Having around 45 more minutes per call and use that extra time for the customer, or verify you have the part, or just get more calls done in a day.

Having the extra time helps the whole organization.  

Paper Work Orders take 64 Minutes to process from Request to Tech to Invoice. 

URDesigns Mobile Work Orders only take 18 minutes to process from Request to Tech to invoice. In effect leaving you 46 minutes to do something that has until now been missed. 

Switching to mobile, doing 100 Work Orders a week saves you up to 75 Hours a week – making it seem like you hired extra people.  

The thought of how you’re loaning your customers money seems confusing but in fact, you may be. If you can invoice within a day of completing the work, you can put an end to it. You see, when your Work Order extends more than a day past the Last Labor Date, you are trading cash for time. Their terms do not start until the Invoice is cut, and they will not consider paying until they receive their Invoice.

In effect, you’re giving away your working capital every day the Order is not invoiced. 

No one wants to carry multiple devices. If they have a device to test the equipment with, we most likely can run on that device.

We can run on Windows, Apple or Android. It can also run on your phones.

If you are like most companies, you have a few Technicians who understand what Up-selling is, never seem to run out of work, and are able to properly service the customer. But some of your Technicians don’t.

We help level the field with a suggestion when the Customer is signing the Order. Giving them the ability to say yes or no to additional work found and suggesting others services, as necessary.  

We track the responses, so the signer cannot come back and say, “I did not say no to having an item suggested for repair. With the signatures for the work done and with what we call Progressive Billing, the Customer signs the Work Order daily with the cumulative work on it so there will be no surprises at the end. 

TAKE A DEEP DIVE INTO
FIELD SERVICE APPLICATIONS

We hate spam and promise to keep your information safe.

Eliminate wasted time & exceed customer expectations

One application has saved over:

MINUTES & COUNTING,
IN WASTED TIME
1

And processed over:

orders
1


We believe in it so much we use it ourselves!

Our Other Dynamic Products and Offerings

UR-Designs offers the equipment industry a full portfolio of comprehensive solutions for all areas of business:

Personalized Sales Tool

The dynamic and sleek Customer Experience Solution lives within your company’s branded app (your company’s logo, colors, and name). It is easy to set up, easy to use, easy to share, and easier than ever to grow your sales. Designed with the equipment industry in mind, our Customer Experience Sales Tool (UR-CE) is the newest and most robust addition to our suite of products.

Safety and Training

Correct issues before they become problems! Give your employees the necessary training while easily tracking their progress and reporting. Other areas we focus on are seamless and full visibility into safety incidents reported, which means a faster resolution to existing hazards and problems. Other key components include Safety Driver Solutions, JSA/JHA Management.

Special Services

Where is your bottleneck? Let’s discuss our extensive suite of customized products for the areas within your company that... could use a little assistance or update. We’ll work with you to help identify the problem and personalize the fix.

Customer Testimonials:

"Other companies that I have spoken to have not always been able to go paperless. They have used products that got them some reduction in paper, but not completely paperless, this one does!"
Paul S.
Service Manager
"Since rolling out (UR-Designs), service department workflow has improved with less paperwork, reduced scanning, and fewer extra phone calls and emails. This has also helped us complete service calls faster and get customers up and running more quickly."
H and K
Pete C.
I.T Director, H&K Equipment Group
"So providing the technicians with something like the UR-Designs platform gives them more tools to do their job at hand. There's less paperwork to manage and more notes to go to. They’re able to actually do more of the physical hands on work, which ultimately provides better customer service."
Sean K.
Service Manager

UR-DESIGNS INC.

HOURS: 8:00 AM - 5:00 PM, Mon - Fri

5199 CA-1 #301N,
Long Beach, CA 90804, United States

+1 562-999-2680

© UR-DESIGNS INC. 2023