Field Service: Trend #5
Why should you be aware of these trends? As the head of a field service company, your primary objective is to provide customers with fast, efficient, and effective repairs, but there’s a lot that needs to be accomplished behind the scenes in order for that to happen. Schedules need to be made, contracts need to […]
Field Service: Trend #3
Why should you be aware of these trends? As the head of a field service company, your primary objective is to provide customers with fast, efficient, and effective repairs, but there’s a lot that needs to be accomplished behind the scenes in order for that to happen. Schedules need to be made, contracts need to […]
Field Service Solution Part 1: Question No. 4
Download our guide on Field Service Management Solution below. Field Service Solution: Part 1 QUES TION # 4: SAAS OR ON-SITE SOLUTION? WHAT ARE THE ADVANTAGES? This is a subscription model of software usage and/or server usage. Nearly everyone is familiar with this type of software licensing. This is where you pay monthly or […]
Field Service Solution Part 1: Question No. 3
Download our guide on Field Service Management Solution below. Field Service Solution: Part 1 QUES TION # 3: WILL THIS BE HOSTED ON YOUR SERVER? WHAT ARE THE ADVANTAGES? Yes, there are quite a few. First off, your current I.T Department will take over responsibility of the server, configuration, sizing, and operation. When your Mobile […]
Field Service Solution Part 1: Question No. 2
Download our guide on Field Service Management Solution below. Field Service Solution: Part 1 QUES TION # 2: DO I NEED AN ENTERPRISE LEVEL SOLUTION EVEN IF WE ARE A SMALL COMPANY? I get this question a lot. There are smaller solutions out there and the only issue is that they limit your growth. Why […]
Field Service Solution Part 1: Question No. 1
Download our guide on Field Service Management Solution below. For this month, we highlight how to choose the right Field Service Solution for your company. You may already have a solution in mind but you might be confused as to what questions you should be asking to ensure it covers all of your company’s […]
An Executive’s Guide: BONUS QUESTION Part 21
A 20 part series, we bring you an in-depth discussion of each question to ask before planning and designing your own mobile application. Read more right below the form. Don’t want to wait for the entire series? Get the whole guide now FOR FREE. No credit card details necessary. BONUS QUESTION # 21: WHAT DEPENDENCIES […]
An Executive’s Guide: Part 20 of 20
A 20 part series, we bring you an in-depth discussion of each question to ask before planning and designing your own mobile application. Read more right below the form. Don’t want to wait for the entire series? Get the whole guide now FOR FREE. No credit card details necessary. QUESTION # 20: WHAT ABOUT POST […]
Ways To Improve First Time Fix
CUSTOMERS CARE ABOUT GETTING THE JOB DONE RIGHT THE FIRST TIME Technicians are expected to be successful for the first time the arrive on site in order to attain greater customer satisfaction and loyalty. In a research by the Aberdeen Group1, it’s stated that “57% of organizations indicate that a poor first-time fix is the […]