The Woes of Entering Data Twice
If you haven’t automated and extended your Enterprise Resource Planning (ERP) via mobile yet, chances are you’ve encountered having to enter data in your system twice (or more!). Picture this scenario: A company representative (usually technicians for service companies) is being sent out to a client site and is logging his activities via a notepad, […]
Benefits of Customer Portals
The rise of technology has our customers wanting immediate gratification. That is, they prefer immediate results, answers, and solutions for every query they have. Gone are the days of waiting for minutes or even hours on the phone just to get specific information from their respective accounts. But how will you incorporate this need for […]