URDesigns Inc. | How It Works

The Force Multiplier:
From 2 to 20+ Sets of Eyes Per Customer

Stop relying on one salesperson to watch 500-2,500+ accounts.
Multiply visibility without adding headcount.


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You already START with 2 sets of eyes per customer:

Product Support / Service Sales

Account Manager / Equipment Sales

Both are covering rentals, with both also watching their accounts.
But they’re still limited to 10-20 meaningful conversations each.

Here’s what changes:

ADD the tech on-site. When they see equipment needs, maintenance opportunities, or upgrade candidates, captured instantly. No forgotten conversations. No lost opportunities.

ADD the customer browsing on their phone. When they research equipment, request service, or check rental availability, your team sees it in real-time.

ADD the customer’s team. Their purchasing, ops, and warehouse staff all using the same system to request what they need, automatically routed to your Product Support or Account Manager.

That’s 2-20+ sets of eyes per customer, all feeding your existing sales team with:

  • Cross-selling opportunities (customer discovers services they didn’t know you offered)
  • Upselling opportunities (equipment upgrades identified before failures)
  • Service opportunities (proactive maintenance instead of reactive repairs)
  • Rental requests (captured before they go to competitors)

Same two salespeople. Exponentially more visibility.


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Euqipment Intelligence Cross-Selling

Cross-Selling That Happens Naturally. Not Through Sales Training

When customers discover what you offer while solving their own problems,
it’s not a pitch. It’s a service.

Equipment Intelligence cross-selling: Customers discover services themselves while browsing for what they need.

Customer researching order picker rentals? They see attachments, operator training, maintenance packages—all in context of their current need.

Not “Would you like fries with that?” More like “Here’s everything related to what you’re already thinking about.

YOUR TECH ON-SITE:Did you see this week’s specials?” Shows device. Customer browses. Taps “More Information.” Your Product Support or Account Manager gets notified with exactly what they asked about.

YOUR CUSTOMER BROWSING: Looking at one piece of equipment, discovers three related services they didn’t know you offered.

YOUR SALES TEAM: Gets notifications with context: “Customer interested in hydraulic attachments + operator certification.”

No awkward pitching. No sales training. Just making it easy for customers to discover what you offer when they’re already thinking about their needs.

Result: 15-25% transaction value increase through natural discovery, not forced selling.


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Customizable

BASE APPLICATIONS

AI SOLUTIONS

Our customizable AI solutions are built on a foundation of responsibility and real-world functionality. One of our core offerings, the AI Assistant, acts as a digital co-worker, capable of automating repetitive tasks, analyzing large volumes of data, and generating smart insights in real-time. Whether it’s streamlining internal reports, managing customer interactions, or supporting decision-making, this base app can be tailored to match your exact workflow.

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CUSTOMIZABLE SOLUTIONS

Our approach starts with powerful base applications that are then tailored to your unique workflows, feature requirements, and industry needs. Whether you need a specialized dashboard, custom integrations, or unique automation flows, we integrate them seamlessly and efficiently into your solution. From functionality to interface, every aspect is designed around your operations, giving you a system that feels like it was built in-house, without the cost, time, or complexity.

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INTEGRATIONS

Our base apps are built to work with your existing systems and not against them. Whether you’re using CRMs, ERPs, or other business tools, our solutions can be integrated quickly and securely, minimizing disruption and maximizing efficiency. No need to overhaul what’s already working as URDesigns enhances your current ecosystem by connecting everything in one smart, unified workflow. The result? A faster, smoother transition and a more connected way of working from day one.

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UR-DESIGNS INC.

HOURS: 8:00 AM – 5:00 PM, Mon – Fri

5199 CA-1 #301N,

Long Beach, CA 90804, United States

+1 562-999-2680

info@urdesigns.com

OUR SOLUTIONS:

AI Solutions

Customizable Software Solutions

Integrations

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© UR-DESIGNS INC. 2013