More Customer Portal Benefits
Here is another list of benefits for those wanting to know just exactly how customer portals are helpful. You can read our first three here. As previously mentioned, Customer Portals are a one-stop shop for online customer support. It’s where they can get information, pay, review, report, or just make changes to their accounts. It […]
Benefits of Customer Portals
The rise of technology has our customers wanting immediate gratification. That is, they prefer immediate results, answers, and solutions for every query they have. Gone are the days of waiting for minutes or even hours on the phone just to get specific information from their respective accounts. But how will you incorporate this need for […]
Field Service: Trend #5
Why should you be aware of these trends? As the head of a field service company, your primary objective is to provide customers with fast, efficient, and effective repairs, but there’s a lot that needs to be accomplished behind the scenes in order for that to happen. Schedules need to be made, contracts need to […]
Field Service: Trend #4
Why should you be aware of these trends? As the head of a field service company, your primary objective is to provide customers with fast, efficient, and effective repairs, but there’s a lot that needs to be accomplished behind the scenes in order for that to happen. Schedules need to be made, contracts need to […]
Top Applications for Productivity: CRM Edition
We are now at the age of handheld devices and smartphones. It’s been both a blessing – bridging gaps in communications, and a curse as it has taken up our whole lives and has now become something we probably can’t live without. Americans are viewing their smartphones more often than ever before, on average 52 […]
Field Service: Trend #3
Why should you be aware of these trends? As the head of a field service company, your primary objective is to provide customers with fast, efficient, and effective repairs, but there’s a lot that needs to be accomplished behind the scenes in order for that to happen. Schedules need to be made, contracts need to […]
Field Service: Trend #2
As the head of a field service company, your primary objective is to provide customers with fast, efficient, and effective repairs, but there’s a lot that needs to be accomplished behind the scenes in order for that to happen. Schedules need to be made, contracts need to be drawn up, field technicians need to be […]
Goodbye, iTunes.
If you haven’t already heard, Apple is saying goodbye to iTunes and will be split into three new apps after 18 years of service. They made the announcement on June 3 at its annual Worldwide Development Conference where they also unveiled the new Mac Pro. Their new Mac OS called Catalina which boasts a lot of […]
3 Tips on How to Hire Millennials
Millennials or Generation Y (people born after 1980 and the first generation to come of age in the new millennium) are now the predominant generation in the U.S. labor force as compared to Generation X (Born 1965-1980). The last generation that saw a rise this huge in number were the Baby Boomers (Born 1946-1964) who […]